Booking Info

Delivery & Set up info:

We are currently offering FREE delivery, set up, packdown and removal (within the Christchurch area) for all bookings made but we do have a minimum booking spend of $200. We also do not allow clients to pick up and return items themselves. We can however make exceptions to our minimum booking spend and delivery and set up policy on special circumstances especially if the client is in the Events Industry so feel free to get in touch and enquire about this. 

 

Available Delivery, Set up, Pack down & Removal Times:

Monday to Thursday: 6pm - 9:30pm

Friday: 4:30pm - 10pm

Saturday: 9:30am - 10:30pm

Sunday: 12pm - 6pm

Information above is just a general guide, actual availability will depend on your chosen dates. Please note we can make exceptions and can offer delivery and setup services outside of these time for bookings valued at a minimum of $800. 

 

Booking Submission:

When you submit your booking request via our website, we will receive a notification of your booking. We aim to respond to you by 2-3 working days. If your requested items are available for your hire date we will send you an invoice via email for payment. Please note hire is for a maximum of 4 days.  

 

Invoice & Payment:

Your invoice must be paid within 3 days otherwise your booking will be forfeited. In cases where the amount to be paid is greater than $350 only 50% of the amount needs to be paid within 3 days. The remaining balance will then need to be paid 1 month before the event. If your event date is within a month of when the invoice is sent the full amount is required.  

 

Purchased items:

If you are wanting to purchase items please add items to cart and fill out the details. Any details not applicable to the purchase e.g "event date" please fill as NA. Once your request is received we will send you an invoice for payment. Once payment is received you will be given the exact location for pick up. Pick up will be from Yaldhurst in Christchurch. If you are wanting us to ship purchased items outside of Christchurch please send us an email first so we can give you the price of shipping first.